Terms and conditions for online trading with Teedawn ApS

TEEDAWN ApS
Holte Stationsvej 14
2840 Holte
Phone: +45 70 277 280
CVR: 32335632

Payment

TEEDAWN ApS accepts online payments with Visa/Dankort, Visa, Mastercard and MobilePay.

Payment will only be charged to your account once the physical item is dispatched or the virtual product is created, unless otherwise agreed or stated in your order.

All amounts on the website include VAT and deposit.
The website uses the following currencies for pricing:
Denmark – Kroner (DKK)

TEEDAWN ApS uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and cannot be read by unauthorized parties.

TEEDAWN ApS's own website also uses encryption with SSL protocol.

Delivery

The delivery time for your order is 1-5 business days.

TEEDAWN ApS ships goods with the following: GLS – Private, GLS – Parcel Shop, DAO – Direct, DAO – Parcel Shop

Shipping costs are calculated based on weight.


You will receive a track and trace number so you can follow your package from our warehouse to your home.

Right of cancellation

You have the right to return items purchased on our website within 14 days for a full refund, unless otherwise agreed or stated in your order confirmation.

This 14-day period begins on the day you receive your order.

Any return shipping costs are the responsibility of the buyer.

To exercise your right to cancel, you must notify us within 14 days of delivery, and we must receive the returned items within 14 days of you informing us of your decision to cancel.

To exercise your right to cancel, please send an email to wewantbeer@teedawn.com. Your message must clearly state your intention to cancel the purchase.

Condition of the item upon return

You are liable for any reduction in the value of the item if it's due to handling it in a way that goes beyond what's necessary to determine its nature, properties, and function. This means you can handle the item in the same way as you would in a physical store.

If the item has been tested beyond what is described above, it will be considered used and of diminished value. This means that if you cancel the purchase, you will receive a smaller portion or none of the purchase amount back. TEEDAWN ApS will assess the condition of the item.

Warranty

Food items are not covered by the standard 2-year warranty.

Customer & Privacy Policy

We do not resell personal information and do not disclose your personal information to others; it is only registered in our customer database. You can have your information deleted at any time.

To enter into an agreement with TEEDAWN ApS, we need the following information:
. Name
. Address
. Phone number
. Email address

We register your personal information for the purpose of delivering the item to you.

The personal information is registered with TEEDAWN ApS and stored for up to five years, after which the information is deleted.

When personal information is collected through our website, we ensure that it always happens with your explicit consent, so that you are informed about exactly what information is collected and why.

The director and employees of TEEDAWN ApS have access to the information that is registered about you.

The data controller at TEEDAWN ApS is: Henrik Wiese

We do not store and transmit customer information encrypted.

As a registered customer with TEEDAWN ApS, you always have the right to object to the registration. You also have the right to access what information is registered about you. You have these rights under the Danish Data Protection Act, and inquiries in connection with this should be directed to wewantbeer@teedawn.com

Cookies
www.teedawn.beer uses cookies to optimize the website and its functionality, and thus make the visit as easy as possible for you.

You can delete cookies from your computer at any time. See how to delete your cookies on Webshop Cookies and Privacy Policy

Log statistics
We use log statistics on www.teedawn.beer, which means that a system collects information that can provide a statistical picture of how many visitors TeeDawn has, where they come from, and where on the website they leave, etc.

The log statistics are only used for the purpose of optimizing TEEDAWN ApS's website.

Complaint Options

Complaints about products can be sent to:

The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For EU citizens outside the EU, complaints must be submitted via the EU Commission's online complaint platform.
ec.europa.eu

In case of a complaint, please provide our email address: wewantbeer@teedawn.com, as well as the website where you purchased the item.