Terms and conditions for online trading with Teedawn ApS
TEEDAWN ApS
Holte Stationsvej 14
2840 Holte
TLF: +45 70 277 280 280
CVR: 32335632
Payment options
TEEDAWN ApS accepts online payments with Visa/Dankort, Visa and Mastercard as well as mobilepay.
Payment will only be deducted from your account when the physical product is shipped or the virtual product is created unless otherwise agreed or stated in your order.
All amounts on the website include VAT and deposit.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)
TEEDAWN ApS uses a secure payment server that encrypts all information with SSL protocol which means your data is secure and cannot be read by other outsiders.
TEEDAWN ApS's own website also uses encryption with SSL protocol.
Delivery
The delivery time for your order is 1-5 business days.
TEEDAWN ApS ships goods with the following: GLS - Private, GLS - Parcel shop, DAO - Direct, DAO - Parcel shop
Freight is calculated based on weight.
You will receive a track and trace number so you can follow your package from our warehouse to your home.
Right of withdrawal
There is a 14-day return policy on items purchased on the website unless otherwise agreed or stated in your order.
The 14 day period starts on the day the order is delivered to you.
Any return costs shall be borne by the buyer.
You must notify us of your wish to cancel no later than 14 days after delivery and must be received by us no later than 14 days after we are informed of your use of the right of withdrawal.
If you wish to exercise your right of withdrawal, you must send an email to wewantbeer@teedawn.com. The message must clearly state your wish to exercise your right of withdrawal.
Condition of the item upon return
The buyer is liable for any deterioration in the value of the goods caused by handling other than what is necessary to determine the nature, properties and function of the goods. This means that the buyer must handle the goods in the same way as if you were shopping in a physical store.
If the item has been tested beyond what is described above, it is considered used and of impaired value. This means that if the buyer cancels the purchase, a smaller part or none of the purchase amount will be returned. It is up to TEEDAWN ApS to assess the condition of the item.
Right of complaint
Food products are not covered by the standard 2-year right of complaint.
Customer & Privacy Policy
We do not resell personal information and do not pass on your personal information to others, it is only registered in our customer directory. You can have your data deleted at any time.
In order for the buyer to enter into an agreement with TEEDAWN ApS, we need the following information:
. Name
. Address
. Phone number
. E-mail address
We register the buyer's personal data for the purpose of delivering the product to the buyer.
The personal data is registered with TEEDAWN ApS and stored for up to five years, after which the data is deleted.
When personal data is collected via our website, we ensure that it is always done with your explicit consent, so that you are informed of exactly what information is being collected and why.
The director and employees of TEEDAWN ApS have access to the information recorded about you.
The data controller in TEEDAWN ApS is Henrik Wiese
We do not store and transmit customer data encrypted.
As registered with TEEDAWN ApS, the buyer always has the right to object to the registration. The buyer also has the right to insight into what information is registered about you. You have these rights under the Personal Data Act and inquiries in this connection should be directed to wewantbeer@teedawn.com
Cookies
On www.teedawn.beer cookies are used for the purpose of optimizing the website and its functionality, thus making the visit as easy as possible for the buyer.
The buyer can delete cookies from their computer at any time. See how to delete your cookies at Webshop Cookies and Privacy Policy
Log statistics
We use log statistics on www.teedawn.beer, which means that a system collects information that can provide a statistical picture of how many visitors TeeDawn has, where they come from and where on the website they leave etc.
The log statistics are only used for the purpose of optimizing TEEDAWN ApS's website.
Complaint options
Complaints about products can be sent to:
Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk
For EU citizens outside the EU, complaints must be submitted via the European Commission's online complaint platform.
ec.europa.eu
In the event of a complaint, our email address must be stated: wewantbeer@teedawn.com and the website you purchased the item on.